Device Basics & Connectivity
- Adding additional devices
- How do I remove a Motion Sensor without damaging the wall?
- How do I remove or rename a device?
- Why are all of my sensors flickering red!?
- Will the system know the difference between me and others in my home?
- How do I check if my sensor batteries are low?
App Support
- Where do I download the Quil Assure app?
- Do I need an Apple or Google Sign-in ID?
- What are the system requirements for the Quil Assure app?
- Do I need a Smartphone with Text Messaging?
- What do all my Insights mean?
- How do I Remove a Care Circle member?
The Hub
- What do all these lights on The Hub mean?
- Why isn’t The Hub connecting to my Wi-Fi router when I plug in the Ethernet cable?
- Why am I getting a low battery notification for my Hub?
- What do I do if The Hub loses power?
- How do I find my Hub’s Serial Number?
- Why isn’t The Hub connecting to my home Wi-Fi?