Do some readin' before you start Quillin'

Getting all set up shouldn't have to be a pain. So, we found a way to make this quick and easy while still giving you the best of insights and alerts.

Trust us on this one: taking a quick look here beforehand helps you get the overview you need to make critical decisions before installing. This will take about 15 minutes, but boy, is it worth it!

Setup & Kit Placement

You can only set up the devices at your Senior’s place. That way, we know we’re exactly where we’re supposed to be, geographical coordinates and all! The process takes about 60 minutes, then we're smooth sailing.

Sensors are all about location, location, location. The decisions you make here are the most important part of installation!
 

The Hub

• Make sure there's a power outlet
• Don't place The Hub on the floor or inside a cabinet or closet
• The Hub should be in an open area, up off the ground to maximize connectivity to the Sensors and backup Cellular.
• Optimize location based on these types of connectivity:
  • To the Internet: The optimal connection to the internet is wiring The Hub directly to your router using the enclosed Ethernet cable, but if that’s not possible, WiFi will do the trick, too!
    For Wi-Fi, choose a location where you know the internet connection is strong.
  • To our sensors: The Hub is the brain that connects it all, so you might want to keep it somewhat central to where all Motion Sensors and Door Detectors are!
  • To cellular: No power or no internet  shouldn't  mean  no insights! The Hub has a SIM card to connect itself to cellular  as  a  backup in case of an Internet or power outage. Cellular signals work best above ground and in open spaces, so give The Hub a nice spot in rooms with windows instead basements or closets. 
    
    

Door Detectors

 
Installing Your Door Detectors

We understand doors and molding come in all shapes and sizes, and some can be hard to figure out when it comes to installing our Door Detectors. However, our Door Detectors are an integral part of our system. 

Below are some examples of placement based on the molding in today's modern, and not so modern, homes. As you try these configurations on your own doors, you will know the two pieces of the sensor are aligned properly when you see a green light on the larger piece light up briefly.

See the "Mounting" section of the Door Detector manual for more information and step-by-step instructions

Motion Sensors

Where to place your sensors

Know what Motion Sensors need? Motion! So, make the best of them by placing them in high-traffic Your kit starts with 3 sensors to get you going!
We recommend 3 locations where you'll get strong insights:

• The kitchen
• The spot where the Senior spends a lot of time, like the living room
• The main hallway or stairs between the first two spots!
  
  

Here's a video if you prefer watching it: 

We know you might be worried about a few other things like, sleep and bathroom visits. We got you! If you’re looking to get more insights in those departments, you can always add a few sensors a la carte! If you’re not so sure yet, you can swap the hallway for either of those instead.

Motion Sensor Installation Do's and Don'ts

Sensors have a sensitivity range of 30 ft, and can be set up in one of three ways:

• Mounted to the walls, in a corner, 7ft high, using the corner bracket mount. (Our Recommended Option), ex.1
  
• Mounted flush on the wall, 7ft high, without the corner bracket, ex.2
  
• On a shelf or counter using the foot bracket. ex.3
  

• Avoid pointing two sensors at each other or at the same location
• Avoid mounting near sources of heat or drafts such as vents, radiators, or windows, and in places where they might be blocked or moved accidentally.

See the "Mounting" section of the Motion Sensor manual for more information and step-by-step instructions.

Motion Sensor Installation Do's and Don'ts:

Required Sensors and Blind Spots

If the home is  2,000 square feet or less, the 3 Motion Sensors in your Starter Kit should do. In a larger house, our system, being the good learner it is, may detect a blind spot and let you know..

If this happens, we recommend reposition a sensor as best you can to capture multiple rooms or areas. Otherwise you can always add a few more!

See that wasn't so bad was it? We bet you're ready to start Quillin' but if you find yourself stuck, our friends from Customer Care are always here to help. Just call 888-HEY­ QUIL or schedule a free assisted setup session here